Need Help? We're Here for You! ❤️

Have a question, comment, or suggestion? Our dedicated customer support team is ready to assist you. Whether you need help with a top-up, have a technical issue, or simply want to share your feedback, we're just a message away.

Connect On Social

Launching soon !

 

Other ways to get in touch with the Game Buddiz team.

 

Contact Form

Fill up the contact form and we aim to attend to your needs within 24 hours.

Early Users Concierge

Our team of support experts are available to early users.

Connect + Social

We’re setting up our socials, hope you are as excited for their launch as we are!

 

For local partners.

Looking to expand your products to more users ? Want to give users a better way to top-up ? Let’s talk and see how we can work together !

Common questions.

 


How do I top up my gaming tokens?

Topping up is easy! Simply select your game, choose the desired token package, and proceed to checkout. We offer a variety of secure payment methods for your convenience.


How long does it take for the tokens to be credited to my account?

Tokens are typically credited instantly upon successful payment. However, in rare cases, it may take a few minutes for the transaction to be processed.


What payment methods do you accept?

We accept a wide range of payment methods, including credit/debit cards, e-wallets, and bank transfers. You can choose the option that suits you best during checkout.


What if I encounter an issue during the top-up process?


If you experience any difficulties, our customer support team is here to help. You can reach out to us through our contact form or live chat, and we'll be happy to assist you.


Is my personal and payment information secure?

Absolutely! We prioritize the security of your data. We employ industry-standard encryption and security measures to ensure that your information is safeguarded throughout the transaction process.